Please provide your telephone number as well, so that the post office can contact you when your item arrives, or the item will be sent back to us. The most important thing, these bags are not factory made, all of our bags are locally handcrafted in countries. We offers customized designing and wholesale prices for bulk order. We welcomes you to come and visit our manufacturing unit. For more details, please write to us. • Please do not leave a negative feedback as a way to communicate. Any rating given to a seller can neither be changed nor modified. So better communicate for faster resolution to any disputes. • If you have any concerns regarding your purchase, please contact us via phone or mail, we assure you that a satisfactory resolution will be reached. • Please help us maintain a 5 S.